Email/Ticket Support
It’s no secret that one the main reasons of customer frustration is not getting a reply in time. With Room22, however, you no longer have to worry about that! We guarantee a reply within an hour. With us, you can leave the cumbersome task of replying to emails, whether they be pre-product purchase or post-sales to a dedicated team, with over 8 years of experience. Our replies are personalized and tailored to your customers, and you can rest assured that they’re receiving the best service possible. We have several ticket management systems in place, which you can choose from, allowing queries to be automatically sorted and sent to appropriate departments, but we are also perfectly happy with using any of the software that you may provide.